Early check-in, sure whatever

At 5.30 am after 11 and half hours in an economy seat with virtually no sleep, we land safely in Singapore. Immigration and luggage belt are swift, and after a short drive we stand in front of the check-in desk of the hotel before 7am. We're all sleep-deprived and Rafael urgently needs a change of clothes (he got car-sick). The nice lady tells us that check in time is 2pm (in five hours) but she will see what she can do for us. She keeps us waiting while she is very busily and intensely typing away on her computer. Neither Natasha or I are in any state to ask questions or register much of what she is saying. It certainly does not help that her voice is so soft that she is basically whispering at us. Rafael is just sitting on the floor next to us. Then finally she gets to the room. Yes she can offer us an upgrade, a much nicer room, much better view, larger and guess what it is available now. So shall I go ahead and book it for you, she asks? We manage to ask whether the room we booked would be available now but no certainly not, we can wait and they will call us when it is ready . . .
We cant think straight but have a feeling it is a rather costly upgrade ... Sure whatever we just sign away what may as well have been our life savings . . . wow they really know how or rather when to sell you a "deal".